Responsible Gaming

Gamble for entertainment

Casino games are games of chance. Outcomes are determined by the rules and operation of each game, and no strategy can guarantee a win. Previous results do not change the likelihood of future results. A losing streak does not mean that a win is due, and a win does not mean that further play will be successful.

Only gamble with money you can afford to lose after essential living costs and other financial commitments have been met. Gambling should not come before rent, mortgage payments, bills, food, education, healthcare or other important expenses. Never borrow money, use credit intended for essential needs or sell belongings to fund gambling.

Set a budget before you begin and treat that amount as the maximum you are prepared to spend. Do not increase your budget because you are excited, frustrated or trying to recover a loss. A budget is most effective when it is realistic, written down and kept separate from money needed for everyday life.

• Decide how much time and money you can spend before playing.
• Take regular breaks and avoid playing for longer than planned.
• Do not gamble when you are upset, tired, stressed or under the influence of alcohol or other substances.
• Do not chase losses or believe that continued play will guarantee a result.
• Keep gambling separate from financial goals and essential expenses.
• Consider telling someone you trust about your gambling budget.

Use gambling controls

Gambling controls can help you stay within the boundaries you have chosen. Depending on the features available on the service, you may be able to set deposit, spend or session limits, review your activity, take a break or request a self-exclusion period. Controls should be selected carefully and used before gambling becomes difficult to manage.

If you set a limit, choose an amount and timeframe that reflect your personal circumstances. A limit should not be increased simply because it has been reached. If you regularly change, remove or work around your limits, this may be a sign that you should stop gambling and seek support.

A break can provide time to reflect on your gambling and make decisions away from the excitement of play. Self-exclusion is a stronger measure that prevents access for a selected period where that option is available. During a self-exclusion period, do not create another account, use another person’s account or ask someone else to gamble on your behalf.

Practical steps you can take

1. Review your recent deposits, wagers and playing time.
2. Choose a firm budget that does not affect essential expenses.
3. Set available account controls before starting a session.
4. Leave the website when your time or spending limit is reached.
5. Remove saved payment details if they make it easier to continue playing.
6. Ask a trusted person to help you maintain your plan if needed.

Account controls are not a substitute for professional help. If you are worried about your gambling, use the strongest available restriction and contact an independent support service as soon as possible.

Recognising signs of harm

Gambling can become harmful gradually. Some people may not notice a problem until it affects their finances, relationships, work, study, health or general wellbeing. There is no need to wait for a crisis before asking for help. Speaking with someone early can make it easier to regain control.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss.
• Feeling restless, irritable or preoccupied when not gambling.
• Hiding gambling activity, payments or losses from family and friends.
• Borrowing money, missing bills or experiencing financial pressure because of gambling.
• Gambling to escape stress, sadness, loneliness or other difficult feelings.
• Neglecting work, study, family, sleep or other responsibilities.
• Continuing to gamble despite arguments, concern from others or negative consequences.
• Feeling unable to stop, reduce or take a break.
• Experiencing shame, anxiety or hopelessness related to gambling.

If any of these signs feel familiar, stop gambling and seek support. Losses cannot be recovered by chasing them, and further gambling may increase financial and emotional harm. You do not have to manage the situation alone.

Protecting other people

Do not allow another person to use your account, payment method or identity. Keep login details private and take reasonable steps to prevent children and other unauthorised people from accessing gambling services. Gambling is intended for adults who meet the applicable legal requirements. Parents and carers should use device, payment and household controls where appropriate.

Getting help in Australia

Independent help is available to people affected by gambling, including partners, family members and friends. Australian support services can provide confidential information, counselling, financial guidance and practical strategies for reducing or stopping gambling. Services may be available by phone, online or in person, depending on your location and circumstances.

Search for a recognised Australian gambling support service through official government or health-service websites. You can also speak with your GP or another qualified health professional about the effect gambling is having on your wellbeing. Financial counsellors may help you understand debts, bills and other money concerns without judging you.

If gambling has contributed to severe distress, thoughts of self-harm or an immediate safety concern, seek urgent assistance through Australian emergency or crisis services. If you are in immediate danger, contact emergency services. Your safety is more important than any gambling account or financial loss.

Our approach

Bassbet Casino supports informed decisions, age-appropriate access and the use of responsible gambling tools. We may take steps consistent with applicable requirements where concerns arise about account use, identity, age, affordability or harmful gambling. We may also request information or apply account restrictions where necessary. These measures do not replace personal responsibility or independent advice.

If you would like to pause gambling, review the controls available to you or discuss a concern about your account, use the relevant account or support options on the website. Please do not provide sensitive personal or financial information through unverified channels. Always check that you are using the official Bassbet Casino website.

By choosing to gamble, you acknowledge that gambling involves risk and that outcomes cannot be guaranteed. Make informed choices, stay within your limits and stop when gambling is no longer enjoyable or affordable.